Most orders are usually shipped out within 3-4 business days (but usually sooner).  The only exceptions are:

1.  On pre-order items in which the date of expected shipment will be disclosed at the time of purchase or before purchase. 

2.  During times of specialized sales and promotions in which fulfilment takes longer due to the overload and rush of unanticipated orders. 

3.  Other rare occasions, as a small business owner,  in which we may not be able to ship within the 3-4 day window due to personal and family situations.

In all these scenarios, shipment will be made as soon as possible.  Thank you in advance for your patience and understanding. 

Tracking packages

After your order is shipped, you'll be able to track your package with a confirmation, or tracking number provided by the postal carrier service.  At that point the specified carrier is responsible for the transportation and safe delivery of said package. Once your package is received by the postal carrier, we (The Planner Society) DO NOT have any further information as to the details of your package than you do through tracking.  Any information you have through the tracking number given, is the same information we are allotted.  We are unable to manipulate any part of the delivery of your package in any form once it has transferred to the hands of the postal service provider.